Terms and Conditions
Hardware Tech Solutions (SMC-Private) Limited
Welcome to the website of Hardware Tech Solutions (SMC-Private) Limited (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services.
By accessing or using our website, placing an order, or engaging with our services, you agree to be legally bound by these Terms, along with our Privacy Policy and Refund & Returns Policy. If you do not agree with any part of these Terms, you must not use our website or services.
1. Company Information
This website is owned and operated by:
Hardware Tech Solutions (SMC-Private) Limited
A company registered and operating under the laws of the Islamic Republic of Pakistan.
These Terms apply to all users, customers, visitors, and business partners of the Company.
2. User Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or the legal age of majority in your jurisdiction.
- You have the legal capacity to enter into a binding contract.
- You are using this website for lawful purposes only.
3. Products and Services
- All products and services listed on our website are subject to availability.
- We reserve the right to modify, discontinue, or limit any product or service at any time without prior notice.
- Product images are for illustration purposes only and may differ slightly from actual products.
- We do not guarantee that product descriptions, specifications, or pricing are error-free or up to date.
4. Pricing and Payments
- All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.
- Prices are exclusive of taxes, shipping, and handling unless explicitly mentioned.
- Prices may be changed at any time without prior notice.
- Payments are processed through secure third-party payment gateways or bank channels.
- We do not store or process your credit/debit card information.
5. Order Acceptance & Cancellation
- All orders are subject to acceptance and confirmation by the Company.
- We reserve the right to reject or cancel any order due to:
- Stock unavailability
- Pricing errors
- Suspected fraud
- Incomplete or incorrect customer information
If payment has been received for a cancelled order, a refund will be processed as per our Refund Policy.
6. Shipping and Delivery
- Delivery timelines are estimates and not guaranteed.
- The Company is not responsible for delays caused by:
- Courier services
- Customs clearance
- Force majeure events (natural disasters, strikes, system failures, etc.)
Risk of loss transfers to the customer upon successful delivery.
7. Returns, Refunds & Replacements
All returns, refunds, and replacements are governed strictly by our Refund & Returns Policy, which forms an integral part of these Terms.
Certain items are non-returnable, including but not limited to:
- Software and digital licenses
- Service contracts and subscriptions
- Customized or special-order products
- Consumables (ink, toner, batteries, etc.)
All returns require a valid Return Merchandise Authorization (RMA).
8. Intellectual Property Rights
All content on this website, including but not limited to:
- Text
- Graphics
- Logos
- Images
- Videos
- Software
is the exclusive property of Me Hardware Tech Solutions (SMC-Private) Limited or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful activities
- Attempt unauthorized access to systems or data
- Transmit malware or harmful code
- Interfere with website security or functionality
- Misrepresent identity or provide false information
Violation may result in termination of access and legal action.
10. Limitation of Liability
To the maximum extent permitted under Pakistani law, Me Hardware Tech Solutions (SMC-Private) Limited shall not be liable for:
- Indirect or consequential damages
- Business losses or loss of profits
- Data loss or system downtime
- Damages arising from misuse or third-party services
Our total liability shall not exceed the value of the product purchased.
11. Indemnification
You agree to indemnify and hold harmless the Company, its directors, employees, and partners from any claims, damages, or liabilities arising from your violation of these Terms or misuse of our services.
12. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.
13. Modifications to Terms
The Company reserves the right to update or modify these Terms at any time without prior notice. Updated versions will be posted on this page and shall be effective immediately.
14. Contact Information
For any questions regarding these Terms:
Hardware Tech Solutions (SMC-Private) Limited
Email: info@hardwaretechsolutions.com
Phone: 03340403250
Address: House no 11 Behind Post office A block Model town, Lahore